If there are damages to your flag(s), please email us, with picture included, at admin@radiateyourself.ca within two (2) days of receiving them.

Apparel (T-shirts, Tanks, Hoodies, hats, etc)
Faulty Product
Product has a hole, stains, or manufacturing defect.

Placement Issue
Print is clearly crooked or off-center (1″).

Incorrect Image
Printed the wrong image.

Wrong Item Sent
Sent you the wrong garment, color or size

Please follow these instructions for an exchange:

1. Take a photo of the problem – If the problem is print size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to support@printaura.com.
3. Please include the following:

  • The photo(s)
  • A specific description of the issue
  • The Order Number
  • If there are multiple products in an order, identifying the product with the issue

Support team will respond within 1-2 business days.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.